Privacy policy

as well as information on any consents you have given

As the controller within the meaning of the data protection regulations, we inform you below about the processing of your personal data by us.

I. The concept of personal data and other important terms

Put simply, personal data is any information relating to you personally as a data subject. Provisions on what the term "personal data" means and what other terms important for the following data protection information mean can be found in Art. 4 of the GDPR (General Data Protection Regulation).

II. Name and contact details of the controller; Contact details of the data protection officer

To put it simply, the controller is the person who, alone or jointly with others, decides on the purposes and means of processing personal data. The name and contact details of the person responsible (and if a data protection officer has been appointed, the contact details of the data protection officer) can be found in our provider identification / our imprint.

III. Purposes of processing your personal data; Legal bases for processing

We process your personal data in the context of our activities for the purposes listed below in accordance with the respective legal bases.

1. In order to carry out pre-contractual measures taken on the basis of a request from you, the processing of your personal data shall be carried out on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (b) GDPR.

2. In order to safeguard our legitimate interest in answering inquiries and in implementing other measures taken on the basis of a request from you, your personal data will be processed on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (f) GDPR.

3. For the performance of a contract to which you are a party, your personal data will be processed on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (b) GDPR.

4. For the implementation of measures for the purpose of advertising, the processing of your personal data takes place either on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (f) GDPR.

  1. In order to safeguard our legitimate interest in maintaining the proper operation of our website,in providing the most user-friendly functions possible and in analysing theuse ofour website, your personal data will be processed on the basis of Article 6 (1) (f) GDPR.

6. In order to safeguard our legitimate interest in enforcing our rights and defending against claims against us, your personal data will be processed on the basis of Article 6 (1) (f) GDPR.

Our systems are secured according to the state of the art by technical and organizational measures to protect your personal data from access, modification or dissemination by unauthorized persons as well as from loss and destruction.

Information on the processing of your personal data for the individual processing purposes can be found in the corresponding further information in the context of this data protection declaration.

IV. Transfer of your personal data to third parties; Categories of recipients of your personal data

Insofar as this is necessary to achieve the purposes of processing your personal data, we will transfer your personal data to third parties within the framework of legal requirements. Detailed information on the transmission of your personal data to third parties for the individual processing purposes can be found in the corresponding further information in the context of this data protection declaration. In cases of transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.

V. Scope of the processing of your personal data for the individual processing purposes

Below we inform you in detail about the processing of your personal data for the various processing purposes.

Your personal data will be deleted if they are no longer required for processing for the respective processing purpose, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

1. Use of our website for information purposes

If you visit our websites without providing us with any information, we only process your personal data that your browser transmits to our server. This is the following data, which is technically necessary to display our website to you and to ensure stability and security:

- the page you have accessed

- Date and time of the request

- amount of data transferred

- Source or reference from where you came to the site

- browser you use

- operating system you are using

- Your IP address

The processing of your personal data takes place on the basis of Article 6 (1) (f) GDPR in order to safeguard our legitimate interest in maintaining the proper operation of our website.

Your personal data will be deleted after 6 months, unless they are still required for the assertion of rights or the enforcement of claims due to measures against the proper operation of our website. In this case, the deletion will take place immediately after completion of the corresponding procedure.

2. Processing of enquiries

If you contact us with an inquiry or request, we process the personal data and information/documents transmitted by you. Regardless of how you submit your request or request to us, these may include:

- Date and time of contact

- Name data

- Contact details

- Data on inquiry/request

- transmitted information/documents

The processing of your personal data and the transmitted information/documents takes place – depending on the content of your request or your request – on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR to answer your request or on the basis of Article 6 (1) (b) GDPR for the implementation of pre-contractual measures or on the basis of Article 6 (1) (b) GDPR for the performance of a contract to which you are a party or on the basis of Article 6 (1) (f) GDPR to safeguard our legitimate interest in responding to inquiries/concerns and in carrying out other measures in connection with the processing of enquiries/concerns.

If we provide a contact form and you contact us via this contact form, by sending your message you give your consent with the following content, about which you will be informed separately in the contact form:

"I agree to the processing of my e-mail address and other personal data provided by me for the purpose of responding to my communication. I can revoke this consent at any time and without giving reasons with effect for the future. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation."

You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, a corresponding notification to the person responsible is sufficient, whose contact details can be found in the details of the person responsible. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation.

Insofar as this is necessary for the processing of your inquiry/request, we will transfer your personal data to third parties within the framework of the legal requirements. In cases of transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.

Your personal data will be deleted when your request/concern has been clarified, unlesswe may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

3. Performance of contracts

If you provide us with personal data for the purpose of concluding a contract or in connection with the creation of a customer account, we process the data transmitted by you for the execution of the contract. This is your customer data (e.B. Your name and address) and the contract data (e.B information on the contractual products as well as payment and delivery information).

The processing of your personal data takes place on the basis of Article 6 (1) (b) GDPR for the performance of a contract to which you are a party.

Insofar as this is necessary for the fulfilment of the contract with you, we transfer your personal data to third parties within the framework of the legal requirements. This transmission takes place to the service providers involved in the execution of the contract. These are the providers of the processing tools we use. These are also the companies commissioned with the transport. Incidentally, these are the payment service providers commissioned with the payment matters.

Insofar as you use the payment service provider PayPal for the processing of payment transactions, we expressly point out that the PayPal data protection declaration applies to all PayPal transactions: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

In cases of transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.

Your personal data will be deleted after expiry of the tax and commercial retention periods of 6 or 10 years, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

4. Advertising by newsletter

If you subscribe to our newsletter, we process the email address you provide - and if you transmit further personal data - in order to send you information about our offers by email. In this respect, only the indication of your email address is mandatory. If you voluntarily submit further personal data, we may process this data in order to address you personally in the newsletter.

If you subscribe to our newsletter, you give your consent with the following content: "I agree to be informed by e-mail about interesting offers and therefore consent to the processing of my e-mail address and the other personal data provided by me for the purpose of sending the newsletter. I can revoke this consent at any time and without giving reasons with effect for the future. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation."

The registration for our newsletter takes place in the so-called double opt-in procedure. This means: After registering, you will first receive an e-mail with a message about the registration for the newsletter combined with a request for confirmation of the registration. Your confirmation of the registration is required in order to document the required consent to the sending of the newsletter and to be able to recognize registrations on third-party e-mail addresses. In connection with the registrations for the newsletter and the confirmations, the IP address as well as the date and time are logged in order to be able to prove the granting of consent in accordance with the legal requirements.

The processing of your personal data takes place on the basis of your consent in this regard in accordance with Article 6 (1) (a) GDPR.

You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, a corresponding notification to the person responsible is sufficient, whose contact details can be found in the details of the person responsible. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation.

If you revoke your consent or unsubscribe from our newsletter, your email address and any other transmitted data will be deleted immediately, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

5. Advertising by letter post

We process the personal data transmitted by you on first and last name and address, if necessary, for the transmission of information about our offers by post.

In this respect, the processing of your personal data is carried out on the basis of Article 6 (1) letter f) GDPR to safeguard our legitimate interest in carrying out advertising measures by post.

You can object to the processing of your personal data for the purpose of carrying out advertising measures by letter post at any time. For this purpose, a corresponding notification to the person responsible is sufficient, whose contact details can be found in the details of the person responsible.

If you object to the processing of your personal data for the purpose of carrying out advertising measures by post, the personal data transmitted by you for first and last name and address will be deleted immediately, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

6. Use of cookies

We use so-called cookies on our website. These are small files that are stored on your device and through which certain information is transmitted to us. The use of cookies serves to enable you to use certain functions and to make our offer more user-friendly overall.

Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session or session cookies). Other cookies remain on your device even after the end of the browser session, i.e. after closing your browser, and enable us or our partner companies (third-party cookies) to recognize you on your next visit to our website (so-called persistent cookies).

Some of the cookies we use are technically necessary to enable you to use certain features. This is the case, for example, with regard to the storage of entries in connection with the use of the shopping cart function. In this respect, the processing of your personal data takes place on the basis of Article 6 (1) (b) GDPR for the implementation of pre-contractual measures taken at your request as a data subject or on the basis of Article 6 (1) (b) GDPR for the performance of a contract to which you are a party or on the basis of Article 6 (1) (f) GDPR to safeguard our legitimate interest in providing functions that are as user-friendly as possible. Insofar as we or our partner companies use cookies for the purposes of range measurement or for marketing purposes, you may be able to find detailed information on this in the corresponding further information in the context of this data protection declaration.

You can prevent the storage of cookies by setting your browser software accordingly. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. By way of example, we refer to the information on the following common browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Safari: https://support.apple.com/kb/ph21411?locale=de_DE

7. Use of Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc. ("Google") on our website.

In this respect, the processing of your personal data is carried out on the basis of Article 6 (1) letter f) GDPR to safeguard our legitimate interest in analysing the use of our website.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. In this context, we would like to point out that Google Analytics has been extended to our website by the code "anonymizeIp". This ensures an anonymous collection of IP addresses (so-called IP masking) that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area in order to exclude a personal reference. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide us as the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of our website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link. The current link is https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can prevent the future collection of your data by Google Analytics by setting an opt-out cookie. Please note that the opt-out cookie only works in this browser and for this website. If you delete the cookies in your browser, you must click on the link again.

Further information on the terms of use between us and Google on data protection can be found under https://www.google.com/analytics/terms/de.html and further information on Google's data protection can be found under https://policies.google.com/?hl=de .

Google is certified according to the Privacy Shield Agreement and thus guarantees compliance with European data protection law.

8. Enforcement of our rights and defence against claims against us

If necessary, we process your personal data to safeguard our legitimate interest in enforcing our rights and defending against claims against us.

In this case, your personal data will be processed on the basis of Article 6 (1) (f) GDPR.

Insofar as this is necessary to safeguard our legitimate interest, we transfer your personal data to third parties within the framework of the legal requirements. This transfer takes place to the participating providers of debt collection services or our lawyers.

In cases of transmission of your personal data to third parties, the scope of the transmitted data is limited to the necessary minimum.

Your personal data will be deleted after completion of the procedure, but at the earliest after expiry of the tax and commercial retention periods of 6 or 10 years, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

VI. Duration for which your personal data will be stored or criteria for determining this duration

Your personal data will be deleted if they are no longer required for processing for the respective processing purpose, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration. Information on the duration for which your personal data will be stored or on the criteria for determining this duration can be found in the information on the processing of your personal data for the individual processing purposes in this data protection declaration.

VII. Your rights

1. Overview

In order to ensure fair and transparent processing of personal data, you as a data subject are entitled to the following rights under data protection regulations:

the right to information pursuance with Article 15 GDPR,

the right to rectification in accordance with Article 16 GDPR,

the right to erasure in accordance with Article 17 GDPR,

the right to restriction of processing pursuance with Article 18 GDPR,

the right to data portability in accordance with Article 20 GDPR

the right to revoke a given consent at any time in accordance with Article 7 (3) GDPR,

the right to object to processing pursuance with Article 21 GDPR, about which we inform you separately below

and the right to lodge a complaint with the supervisory authority pursuance with Article 77 GDPR, about which we will inform you separately below.

2. Your right to object to processing

The processing of personal data is permitted if the processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data prevail, in particular if the data subject is a child, Article 6(1)(f) GDPR.

As the data subject, you have the right, on grounds relating to his or her particular situation, to object at any time to processing of personal data concerning him or her, which is based on Article 6(1)(f) of the GDPR; this also applies to profiling based on these provisions.

If you exercise your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override his or her interests, rights and freedoms as a data subject, or for the establishment, exercise or defence of legal claims.

If we process your personal data for direct marketing purposes, you as the data subject have the right to object at any time to processing of personal data concerning him or her concerning him or her for such marketing; this also applies to profiling insofar as it is related to such direct advertising. If you, as the data subject, object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

3. Your right to lodge a complaint with the supervisory authority

As a data subject, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data infringes the provisions of the GDPR.

VIII. Information on the basis for providing your personal data

If you would like to conclude a contract with us or contact us with an inquiry, the provision of your personal data is necessary for the conclusion of a contract or the processing of your request. You are not obliged to provide your personal data. However, failure to provide your personal data would mean that we do not conclude a contract with you or Do not process your request.